What to Consider When Choosing Janitorial Services in Edmonton

Edmonton has plenty of commercial cleaning companies to choose from, but it can be overwhelming when it comes time to search for a new janitorial service.

Whether you’re an industrial building looking to outsource heavy-duty cleaning or an office looking for daily maintenance, it’s always beneficial to source a reputable janitorial service in Edmonton to handle the heavy work.

Regular, professional cleaning services ensure that your customers receive a great first impression and that you and your staff can focus on important day-to-day tasks.

Let’s explore what to consider when selecting the best janitorial service for your business!

The Services Offered

When shopping around for janitorial services in Edmonton, get specific on your needs. Ensure they align with the services that your prospective cleaning companies offer.

Many companies will outline their services for commercial cleaning on their websites or can easily provide a more detailed quote if you have specific requirements for your business

Expertise and Experience

While plenty of experience is important, it’s the level of expertise you’ll want to gauge when conducting interviews and gathering quotes.

Janitorial services in Edmonton might have many years of experience under their belts but may not have the expertise and level of skill you require.

Be sure to conduct interviews (if possible), and evaluate online reviews on both social media and through sites like Yelp and Google. These are the customer experiences that are usually posted without bias and will paint a clear picture of how the company operates.

Insurance Coverage

When it comes to outsourcing janitorial services, bear in mind that these are individuals who will come into your place of business – but that isn’t your direct employee or a customer.

Cleaning employees that work for a reputable janitorial service in Edmonton will be covered under their employer’s liability insurance and will operate under a business license in good standing.

Provided that any damage or injury is no fault of yours, this coverage ensures that you will not be held liable if the cleaning employee is injured while working on your property.

Before starting work, your prospective cleaning company should produce a valid business license and a valid certificate of insurance.

Scheduling and Communication

Many cleaning companies will complete their list of jobs in the evening or on weekends, as this ensures the least amount of disruption to your patrons and staff. This method also ensures a faster turnaround for the cleaner!

When discussing service requirements with your prospective cleaning companies, ensure you have a firm schedule outlined before starting your contract with them. If any changes occur in your schedule and you need to be at your building in the evening, be sure to communicate these changes to the company with plenty of notice should you want them to clean your space another night instead.

When it comes to communication, methods and appropriate times are also best hammered out before work begins. If there are last-minute scheduling changes or concerns that need addressing, it’s important to be aware of who you can contact, and whether the best mode of communication is via phone or email.

Employee Training and Safety

A reputable janitorial service in Edmonton will ensure that their employees are up to date on GHS and WHMIS standards.

GHS stands for Globally Harmonized System of Classification and Labelling of Chemicals. GHS supplements criteria that are not covered under current classification and labelling standards around the world. WHMIS is Canada’s national chemical classification and hazard communication standard, which GHS simply enhances.

Employees should also be well-versed in current cleaning techniques, know how to use the equipment they’re expected to use, and know which cleaning chemicals to use for each surface.

It’s also worth noting whether your prospective cleaning company properly vets its employees through thorough interview processes, proper reference verification, and background checks.